FREQUENTLY ASKED QUESTIONS
How do I register to order meals online?
On the home page, click "Login" and follow the instructions to register. Once you have completed the process, you will receive an email confirming your registration.
Do I have to fill out one order form per child?
Yes, since the children are in different class groups, it is important to complete one order form per child. Also, discounts are applicable for each child separately.
What are my payment options?
La Bouffe Santé accepts cash (which must be submitted through your child) and Interac transfers.
After placing an order, how do I see what I have ordered?
On the home page, click on "My Account" and then, in the dashboard, click on "Orders".
Can I modify an order that has already been submitted?
For any modification you must follow these steps:
- Go to the La Bouffe Santé website (labouffesante@yahoo.ca) 24 hours in advance or before 9:00 a.m. if your child will be absent from school the same day.
- Your email must include the following information:
- your child's name
- your child's homeroom
- the date of absence or modification
- the order number
- then, place online the new order with the choice of replacement in the current month by indicating the date of the day of absence in the note section
Can I add one or more meals to an order that has already been submitted?
No, you cannot add to an order that has already been submitted. However, you can place a new order for the additional meals you wish to order.
Can I order an additional portion?
Yes, you can order an additional portion. The option for the extra portion will appear once you have selected the meal.
Can I order after the deadline?
Please note that orders are accepted at all times with some price variations depending on the date:
- after the deadline discounts are no longer applicable
- after the first of the current month the cost of ALL meals ordered will increase from $6.75 to $7.75.
How do I order a last minute meal?
Last minute meals for the next day can be purchased ONLINE ONLY, the day before. The meal consists of a main course (depending on availability), a dessert and a beverage. To order a last minute meal, go to "Order", choose the meal and the type of payment.
Can I print my order form after submitting my order?
Yes, you will receive an email with your meal choices or you can print the online calendar and circle your choices. You can also view your order history by clicking on "My Account" and then on "Orders".
How do I print the menu?
On the home page, click on "menu", then click on the image of the menu to access the printable version of the menu.
Can I submit my order on paper or by phone?
All orders must now be submitted online.
Do you consider my child's allergies?
Although peanuts and nuts are not used and absent in the kitchen, we cannot guarantee the absence of traces of these allergenic foods. We do not take no responsibility for any physical or other reaction following the ingestion of ingestion of a meal. THE RESPONSIBILITY RESTS ENTIRELY WITH THE PARENTS OF THE CHILD FOR ANY CHILD WITH KNOWN OR UNKNOWN FOOD ALLERGIES.
- 514-915-3956
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